The Details

If you’re considering therapy, you probably have some questions. The information below outlines the practical details of what working together can look like.

I hope the information below addresses most of your questions, but please don’t hesitate to reach out if anything is left unanswered!

How to get started

If you think we may be a good fit to work together, the next step is to book a free 20-minute phone or video consultation.

Consultations can be booked online using my online booking calendar or by contacting me directly.

Frequently Asked Questions

  • In-person services are offered in the heart of downtown Barrie, Ontario at 115 Dunlop St East.

  • If you are an existing client wondering how to book your next appointment, you can use my online booking calendar‍ or contact me directly.

    Email: info@jessicaward.ca

    Phone (call & text): (647) 453-4471

  • Appointments be booked by using my online booking calendar or by contacting me directly, either by email, phone or text. Regular standing appointment times are available by request on a bi-weekly basis.

    Email: info@jessicaward.ca

    Phone (call & text): (647) 453-4471

  • I offer appointment times Sunday-Thursday between 10:30am and 8:00pm (exact hours vary by day/week). You can view my detailed schedule and manage your bookings in my online calendar.

  • All video psychotherapy sessions are facilitated using the Jane platform, a secure system designed specifically for health professionals. Jane can be accessed using the web browser on your computer or through a smart phone application. Links and instructions will be emailed in advance of all appointments.

  • I require at least 48 hours’ notice for cancellations or changes to your appointment. Cancellations within 48 hours of your appointment will incur a cancellation fee equal to the full fee of the appointment.

  • 20-minute phone or video consultation / Free

    50- minute phone, video or in person individual psychotherapy / $175.00

    80-minute phone, video or in person individual psychotherapy / $260.00

  • Payments can be processed using a Credit Card (Mastercard, VISA, AMEX).

  • My services may be covered by your extended health benefits but they are not covered by OHIP. I do not file insurance claims directly but will provide you with a detailed receipt that you may submit to your insurance provider for reimbursement. If you are unsure if my services would be covered by your extended health benefits, I suggest checking with your insurance provider and confirming if they cover services by Registered Social Workers and/or individuals with a Master of Social Work. You may also want to confirm what is the maximum amount that is covered per session, and how much total coverage you are given per year.

Did I miss a question?

Therapy doesn’t have to start with certainty.

If you’re curious about working together, reach out. We can take it from there.